{"id":231882,"date":"2023-11-15T16:39:54","date_gmt":"2023-11-15T16:39:54","guid":{"rendered":"https:\/\/shop.claritergroup.com\/product\/customer-experience-assessment\/"},"modified":"2024-02-21T14:15:26","modified_gmt":"2024-02-21T14:15:26","slug":"customer-experience-assessment","status":"publish","type":"product","link":"https:\/\/shop.claritergroup.com\/fr\/produit\/customer-experience-assessment\/","title":{"rendered":"Customer Experience Assessment"},"content":{"rendered":"

Impliquez directement votre base de clients pour \u00e9valuer la qualit\u00e9 d’un service ou d’un produit que vous offrez ou que vous avez l’intention de lancer sur le march\u00e9 !<\/span><\/p>\n

L’\u00e9quipe transdisciplinaire de Qalya Sense recueillera des indices qualitatifs et quantitatifs pour vous donner la possibilit\u00e9 d’avoir des param\u00e8tres que vous pouvez suivre dans le temps, ainsi que de vous donner la voix en direct de l’\u00e9chantillon, ce qui donne de l’ampleur, de la profondeur et du contexte aux indices d\u00e9tect\u00e9s.<\/span><\/p>\n

Nous vous recommandons d’utiliser cette solution pour un produit ou un service en cours de lancement. Cela vous permettra d’\u00eatre mieux inform\u00e9 et de maximiser l’efficacit\u00e9 du lancement sur le march\u00e9.<\/span><\/p>\n

Si le produit est d\u00e9j\u00e0 sur le march\u00e9, vous aurez l’occasion de vous faire une id\u00e9e de l’\u00e9tat du service tel qu’il est, en \u00e9mettant des hypoth\u00e8ses sur les solutions \u00e0 apporter aux probl\u00e8mes critiques, avec la participation directe de votre client\u00e8le. <\/span><\/p>\n

En savoir plus sur le service, cliquez ici<\/a><\/span>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Analyse de l’exp\u00e9rience client d’un produit\/service gr\u00e2ce \u00e0 des m\u00e9thodologies de recherche qualitatives et quantitatives et \u00e0 l’engagement d’utilisateurs r\u00e9els issus de notre communaut\u00e9 de crowdsourcing.<\/span><\/p>\n

Enqu\u00eate sur le produit\/service avec collecte d’indicateurs CX, partage de rapports avec suggestions d’am\u00e9lioration qualitative.<\/span><\/p>\n","protected":false},"featured_media":231817,"template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false},"product_brand":[],"product_cat":[280,208],"product_tag":[],"class_list":{"0":"post-231882","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-categoria-di-default-fr","7":"product_cat-experience-fr","9":"first","10":"instock","11":"sold-individually","12":"taxable","13":"shipping-taxable","14":"purchasable","15":"product-type-simple"},"yoast_head":"\nCustomer Experience Assessment - CLARITER<\/title>\n<meta name=\"description\" content=\"Am\u00e9liorez l'exp\u00e9rience client de votre service ou de votre produit en impliquant de vrais clients et en recueillant des informations pr\u00e9cieuses.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.claritergroup.com\/fr\/produit\/customer-experience-assessment\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience Assessment - 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